![]() ![]() How does the remote viewer work in Dameware Remote Everywhere?.Right-click on the monitor icon in the top menu, you can cycle through all available monitors or left-click to open On either one of the thumbnails to switch the active monitor on the Remote Desktop tab. Simply click on the monitor icon in the remote viewer’s top menu to view available monitors. “Monitors” menu lists all the monitors being used by the remote computer and lets you cycle through all You can switch between these monitors with a single click.įor ease of use, DRE also allows you to configure a client’s monitors during a support session. SolarWinds Dameware Remote Everywhere features multi-monitor support for visibility into workstations with more than Work with multiple workstations at once if the situation requires it. To remote work and employees transfer their workstations to their homes. Workstations with two or more monitors are increasingly common these days, especially as more enterprises transition How to view dual monitors in remote desktop.They can change the size of the client’s desktop within the session window, change the TS session, adjust the color to account for bandwidth needs, and more. To change visualization options during a support session, the “View” menu in the “Remote Desktop” tab drops down to include visualization options technicians can use to adjust the remote computer’s settings. If you want, you can disable this action using the “Preferences” menu at the top right corner of the Remote Viewer. You can also send a Control+Alt+Delete command to the remote machine or lock the remote operating system.Īll information related to System and Request Details will automatically open once a session has begun, but it will fade away after about five seconds. Click on the drop-down menu under the “Remote Desktop” tab to look at the View, Commands, and Interactions menus. After that, DRE opens automatically in the “Remote Desktop” tab, so you can view the remote desktop session on their device. To open the remote desktop viewer in Linux and Windows PC and remotely access your client’s device, start a remote support session on their Windows device. This function is built to give you the information you need to start troubleshooting right away. The System Details tab will give you an overview of how the remote device is currently configured, including information about the operating system, network setup, CPU, memory, hard disk, and more. The remote viewer window will automatically open after you accept a support request from a customer or start a support session on an unattended computer. ![]() How to view a remote desktop session in SolarWinds DREīefore you view a remote desktop session in SolarWinds Dameware Remote Everywhere (DRE), open the DRE console.Managing Work Collections of actionable tips, guides, and templates to help improve the way you work.Solution Center Move faster with templates, integrations, and more.Events Explore upcoming events and webinars.Content Center Get actionable news, articles, reports, and release notes.Partners Find a partner or join our award-winning program.Professional Services Get expert help to deliver end-to-end business solutions.Technical Support Get expert coaching, deep technical support and guidance.Help Center Get answers to common questions or open up a support case.Smartsheet University Access eLearning, Instructor-led training, and certification.Community Find answers, learn best practices, or ask a question.Learning Center Find tutorials, help articles & webinars.A quarterly roundup of the innovations that’ll make your work life easier. What’s up next A sneak peek at upcoming enhancements.Digital asset management Manage and distribute assets, and see how they perform. ![]()
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